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Where is
Judy's Flowers & Gifts located? |
See
our
flower shop locations
page for specific
addresses for our
Ashland, Central Point,
Grants Pass, Oregon
locations.
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What happens
after I order a gift online? |
Not
yet available.
Please call to order
24hrs per day -
541-482-3481 or
1-800-664-1878.
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When it comes
to my online flower or gift order,
what if I want to change the
delivery date, delivery address or
card message? |
No
problem. Just contact us
via email (judys@qwestoffice.net)
or telephone
(1-800-664-1878).
Please try to have your
order number available.
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When do you
charge my credit card? |
| We
obtain authorization
when you place your
order.
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What about
sales tax? |
You
will NOT be charged
sales tax. Oregon has NO
sales tax.
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How long will
the flowers last? |
The life span
depends on the type of
flowers used and the
care they receive.
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Are flowers
guaranteed? |
Your
satisfaction is 100%
guaranteed. If for some
reason you are
displeased with the
flowers received,
contact our
customer service
department or call
us 1-800-664-1878) and
we will happily resolve
any problems.
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What time will
the flowers or gift be delivered? |
Our
local florist drivers
and special delivery
service will normally
deliver during business
hours – 9am until 5pm.
If there is a specific
delivery requirement
(i.e. delivery to a
school before 3pm)
please detail this on
the special delivery
section of the order,
and we will do our best to
accommodate your
request.
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What if the
recipient is not available to accept
the delivery? |
As
the flowers that you
send may be a surprise,
it is inevitable that in
some cases the recipient
may not be available to
accept their flowers at
the address you have
provided.
If this is the case, our
flower delivery driver
will endeavor to try one
of the following
alternatives:
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Firstly, the florist
delivery driver may
leave your flower
delivery either with
a neighbor or in a
safe place at the
address, if this is
possible.
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If this is not
possible, the
florist delivery
driver shall try to
deliver the flowers
to the address later
in the day, or
return to the
florist with the
delivery.
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If it has not been
possible to deliver
the flowers, the
florist's driver
will leave a calling
card to advise the
recipient of the
action taken, the
whereabouts of the
flowers and/or the
shop's contact name
and telephone
number.
When
contacted by the
recipient, our florist
delivery driver will
arrange re-delivery for
the same day if
possible, next day or an
agreed day (of the
recipient's choosing).
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Is it possible
to specify a delivery time for
flowers or gifts? |
With
the obvious exception of
funeral ceremonies, we
are unable to guarantee
delivery time
preferences due to the
demands placed upon our
flower delivery drivers.
Please detail any
preferences on the
special delivery section
of the order, and we
will do our up most to
try to accommodate for
your request. Please
remember that this is a
preference, and we
cannot guarantee or be
committed to any
specific delivery time.
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Can you
guarantee the flower delivery time
of funeral flowers? |
Yes,
when you place an order
online or via our order
hotline, you are able to
specify the required
flower delivery time.
While placing your
order, you will be given
an option for ‘Funeral
Flowers’ which allows
you to specify the time
of the funeral and name
of the deceased.
If the flowers are to be
delivered to a funeral
director or chapel of
rest, please provide as
much detail as possible.
As all our florists have
local knowledge, you can
be assured that they
will take every care to
ensure that your flowers
are delivered in a
timely manner.
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Orders placed before
1:00 PM in the
recipient's time
zone can be
delivered the same
day as long as there
is a four (4) hour
window before the
time of service.
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Orders placed before
1:00 PM, in the
recipient's time
zone can be
delivered anytime
the following day
(including morning
services).
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Orders placed after
1:00 PM, in the
recipient's time
zone can be
delivered after 12
noon the following
day.
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Any orders placed on
Saturday will be
delivered the
following Monday
after 12 noon.
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Special attention
will be given to
your funeral order
to ensure it is
delivered before the
service.
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